WordPress Maintenance & Support for UAE Websites

Never worry about your WordPress website again. Design, development, security and updates. We do it all.

Your website need maintenance

Web Maintenance Services Built for Your Business

We set your website up with our best platform and services to give your business a solid foundation.

Choice of 10 Data Centers
Choice of 10 Data Centers
In the US, UK, Australia, Canada, Japan, Netherlands, Germany. India and Singapore.
Staging
Staging
With one-click sync to staging and sync to live.
Painless Migrations
Painless Migrations
Use our automated tools or we will manually migrate for free.
Free SSL-Certificates
Free SSL-Certificates
Automatically added via Let’s Encrypt.
Self-Healing Architecture
Self-Healing Architecture
Automated Monitoring to restart or rebuild server resources.
CDN
CDN
Via our Smush & Hummingbird plugins.
Dedicated IP
Dedicated IP
For security, SEO and reliability – nothing here is shared.
SFTP / SSH
SFTP / SSH
Create accounts with different permissions whenever you need.
Security
Security
File scanning, firewall, two-factor authentication, and more.
Nightly Backups
Nightly Backups
Automate incremental backups with nearly instant restore.
phpMyAdmin
phpMyAdmin
Make managing your database painless.
Analytics
Analytics
See your sites’ live stats, visits, storage, bandwidth, and email activity in one easy place.
Object Cache
Object Cache
Improves performance and lets you handle traffic with ease.
Wp-CLI
Wp-CLI
With custom commands included.
Activity and Access Logs
Activity and Access Logs
Check and download error, slow, and access logs.
IPv6
IPv6
The latest and fastest internet technology.
Git, Composer, & NPM
Git, Composer, & NPM
Everything developers need for superhero-worthy sites.
24/7 Live Chat Support
24/7 Live Chat Support
We’re famous for our support and we’re here if you need us.
Web Application Firewall
Web Application Firewall
Stop malicious traffic before it ever reaches your site with our hosted WAF.
No Read/Write IOP File Limits
No Read/Write IOP File Limits
No IOPS limits on our systems, based on what the underlying disk can handle.
Free Email Accounts
Free Email Accounts
10 free @yourdomain email accounts per hosted site.

What a maintenance plan covers

A WordPress site is never really finished. Core software, themes and plugins release updates all the time, and skipping them leaves the site slower, buggier and easier to attack. A maintenance plan means someone is responsible for keeping everything current so you can get on with running your business.

For websites in Dubai and across the UAE, we handle routine updates, check that key pages and forms still work, monitor for problems, and fix issues when they appear. Updates are tested before they go live where possible, so a plugin change does not quietly break your contact form or checkout.

We also help with small content changes and improvements, depending on your plan.

Security and backups

Most WordPress problems come from outdated software, weak access controls or missing backups. We apply updates carefully, review user accounts and access, and run security scans so problems are spotted early.

Backups are taken on a regular schedule and kept separately from the live site, so if something goes wrong we can restore a previous version. A backup is only useful if it can be restored, so we treat restore ability as part of the job. If a site is hacked, we clean it up and close the hole that let the attacker in.

How support works

You reach us by phone on a UAE number, +971 58 566 9844, or by email. We are a fully remote team, so support happens online, and we can work on your site without needing to visit.

Whether the request is a broken page, a plugin error, a slow site or a change you need made, you will know who is handling it and what happens next. Requests are logged and handled in priority order, with security problems coming first. Support hours and response expectations depend on the plan you choose, and we will set them out clearly before you sign up.

Who it suits

Maintenance suits company websites, blogs, online stores and any WordPress site that matters to your business, including sites we did not build. If someone else built your site and is no longer available, we can review it and take over its care.

It also suits businesses that simply do not have time to log in every week. Handing maintenance to a team means updates are done on a schedule instead of being put off until something breaks.

Frequently Asked Questions

What is included in WordPress maintenance?

Typically this covers updates to WordPress core, themes and plugins, backups, security monitoring, uptime and performance checks, and fixes. The exact list depends on the plan we agree with you.

Can you maintain a site you did not build?

Yes. We review the site first, note any problems, and then take over updates, backups and support.

What happens if my WordPress site is hacked?

We investigate, remove the malicious code, restore clean files, and secure the site against repeat attacks. Security issues take priority over other work.

Do you offer support for businesses in Dubai and the rest of the UAE?

Yes. We support WordPress websites for businesses across the UAE, remotely, by phone and email.

How often do you back up my website?

Backup frequency depends on how often your site changes and the plan you choose. Busy sites such as online stores usually need more frequent backups than a small brochure site.

Couldn't find what you were looking for?

Contact us to get a solution for Enterprise

Ask Us a Question

If you still have any kind of query, we are always there for help.

Have a question? check these answers.

Our support hours are 9 AM – 8 PM Eastern Time, Monday through Friday. Any support tickets submitted during off-hours are immediately attended to during our regular support hours. However, 24/7 support can be negotiated with an Enterprise Service Level Agreement – contact us for more information.

Provided that the backup is available, yes. While we’re happy to restore a site at no charge for any customer, continued usage of this feature may consume monthly development time (if available in your account), and/or incur additional fees. Plan Z will notify you prior to charging anything to your account.

Plan Z continuously monitors customer sites using ongoing security scans by our partner, Sucuri Security. Common issues are also manually checked whenever relevant. Unfortunately, even with proactive monitoring, no one can catch every security issue. In the event a security issue does occur, our goal is to respond immediately within business hours. Valid security concerns are of the highest priority over any and all development work, company-wide. In the event your site is hacked, we have a One-Time Hacked Site Cleanup & Repair service available for $99.

Yes, and there are two parts to the process. First, you need to purchase an SSL certificate and have it installed on your website. Once that’s done, your website needs to be configured to use it. We can help you through both parts of the process. Contact Us to get started.