WordPress Maintenance and Support from Real People
Never worry about your WordPress website again. Design, development, security and updates. We do it all.
Your website need maintenance
Web Maintenance Services Built for Your Business
We set your website up with our best platform and services to give your business a solid foundation.
Choice of 10 Data Centers
SFTP / SSH
Activity and Access Logs
Git, Composer, & NPM
24/7 Live Chat Support
Web Application Firewall
No Read/Write IOP File Limits
Free Email Accounts
Have a question? check these answers.
Our support hours are 9 AM – 8 PM Eastern Time, Monday through Friday. Any support tickets submitted during off-hours are immediately attended to during our regular support hours. However, 24/7 support can be negotiated with an Enterprise Service Level Agreement – contact us for more information.
Provided that the backup is available, yes. While we’re happy to restore a site at no charge for any customer, continued usage of this feature may consume monthly development time (if available in your account), and/or incur additional fees. Plan Z will notify you prior to charging anything to your account.
Plan Z continuously monitors customer sites using ongoing security scans by our partner, Sucuri Security. Common issues are also manually checked whenever relevant. Unfortunately, even with proactive monitoring, no one can catch every security issue. In the event a security issue does occur, our goal is to respond immediately within business hours. Valid security concerns are of the highest priority over any and all development work, company-wide. In the event your site is hacked, we have a One-Time Hacked Site Cleanup & Repair service available for $99.
Yes, and there are two parts to the process. First, you need to purchase an SSL certificate and have it installed on your website. Once that’s done, your website needs to be configured to use it. We can help you through both parts of the process. Contact Us to get started.